Limited Lifetime Warranty

We take pride in the quality and durability of our product(s), which is why we offer a Limited Lifetime Warranty to the original purchaser. This warranty ensures that your product will remain free from defects for its intended service life. While providing peace of mind, it is important to note that the coverage is subject to certain conditions, exclusions, and limitations.

Key Points of Our Warranty:

  • This warranty is non-transferable and only applies to the original owner.
  • It covers defects under normal use, but may not include certain repairs or labor costs.
  • Neglect, improper use, or wear and tear may void this warranty.



Warranty Terms and Conditions

Thank you for choosing our product. We are committed to ensuring the quality and reliability of your purchase. Below are the specific terms and conditions of our Limited Lifetime Warranty:

1. Warranty Coverage

This warranty guarantees the product will be free from defects in materials and workmanship for its useful life. It applies exclusively to the original purchaser and begins from the date of purchase, covering the product under the conditions outlined below.

2. Limitations of Warranty

The warranty applies to:

  • Defective parts that impact the product’s functionality during normal use.
  • Coverage is limited to the product’s intended use as described in the user instructions. Improper handling or misuse may void the warranty.

3. Exclusions

The following are not covered:

  • Normal wear and tear, including fading, scratches, and other signs of regular use.
  • Neglect or misuse, including accidents, modifications, or improper care.
  • Cosmetic damage that does not affect the product’s performance.

4. Non-Transferability

This warranty is non-transferable and applies only to the original purchaser. Proof of purchase is required to validate claims.

5. Warranty Claim Process

If you believe your product has a defect, follow these steps:

  1. Contact our customer service at info@cannhand.com.
  2. Provide proof of purchase and a detailed description of the defect.
  3. If approved, we will provide instructions for replacement.

6. Limitations of Liability

We are not liable for any incidental or consequential damages resulting from product defects. Our responsibility is limited to the repair or replacement of the product as outlined in this warranty.

7. Conditions That May Void the Warranty

The warranty will be voided if:

  • The product has been modified, disassembled, or altered.
  • The product is used improperly or subjected to unreasonable conditions.

8. Duration of Warranty

This limited lifetime warranty is valid for the useful life of the product, as long as it remains in possession of the original purchaser. “Useful life” is determined by us based on normal usage expectations.

9. How to Obtain Warranty Service

For warranty claims or service inquiries, please contact us via:

We are here to assist and ensure that any covered issues are resolved promptly.